Shipping & Delivery Policy
Last Updated: 8th August 2026
This Shipping & Delivery Policy is issued by Wonder Kids (“we,” “us,” or “our”). We aim to deliver your orders quickly and safely, so your little ones can enjoy our hats, caps and accessories as soon as possible.
1. Shipping Locations
We currently deliver to:
- Across the United Arab Emirates (UAE)
- Other GCC or international locations (if applicable)
Shipping availability may change depending on logistics coverage.
2. Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
Estimated delivery times:
- Within UAE: 2–5 business days
- GCC / International orders: 5–10 business days (if available)
Delivery times are estimates and may vary due to courier operations, customs procedures or unforeseen circumstances.
4. Shipping Charges
Shipping charges are displayed at checkout before payment. We may occasionally offer:
- Free shipping promotions
- Discounted delivery for certain order values
These offers will be clearly indicated on the website.
5. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email or message with tracking details (if available), so you can track your delivery through our courier partner.
6. Delivery Issues
If your order is delayed, lost or arrives damaged, please contact us within 48 hours of delivery. We will work with the courier partner to resolve the issue as quickly as possible.
7. Incorrect Address
Please ensure your shipping address and contact details are correct when placing the order. Wonder Kids is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer. Additional delivery charges may apply for re-delivery.
8. Failed Delivery Attempts
If delivery attempts fail due to customer unavailability or incorrect details, the order may be returned to us. Re-shipping charges may apply.
9. Contact Us
For any shipping or delivery inquiries, please contact us:
Wonder Kids Email: Sneha.chablani@wonder-kids.store Phone: +971 55 109 4416 Address: Dubai Production City, Dubai, United Arab Emirates